Specialized Oilfield Software (SOS)

Ryder Scott Offers Complimentary Specialized Oilfield Software (SOS) Programs

Ryder Scott is pleased to provide clients with access to five complimentary Specialized Oilfield Software (SOS) programs. To obtain the SOS software, please follow the steps outlined below:

  1. Request Your Password: Complete the Password Request Form or sign up for updates. Ensure all required fields are filled out, then submit the form to receive your password.

  2. Download the SOS Program Installers: Once you have received your password, download the SOS program installers by clicking on the links provided below. During installation, use the password supplied by Ryder Scott to gain access. If you encounter any issues, please refer to the FAQ section for troubleshooting assistance.

Note: For optimal download performance, we recommend using either Google Chrome or Mozilla Firefox. If you are using Microsoft Edge, please follow this link for additional guidance.

Once you have downloaded the software, click here to follow the step-by-step installation guide.

Support and Training

SNAP and ProCast offer high-quality, Windows-based help. Forecast, PTA, and Tank provide extensive help files with limited documentation. Fee-based support is available from Ryder Scott and third parties. Contact [email protected] for information.

License Renewals 

The programs typically expire once a year, either on the last day of the calendar year or in the middle of the summer. If you are a current client, the fastest way to keep expiring SOS programs running is to contact your Ryder Scott representative and obtain the refresher password then run the license file refresher. Ryder Scott reserves the right to renew program licenses or to let them expire at its sole discretion.

Upgrades

Ryder Scott releases SOS upgrades regularly. Installing over an existing version gracefully replaces it; renaming the old installation folder allows testing of new versions alongside old ones.

Use of Submission Form Data

Information from submission forms is used to send program updates and newsletters via email. Contact [email protected] to opt out of newsletters.

Disclaimer

Ryder Scott does not guarantee the accuracy or reliability of SOS software and disclaims fitness for specific purposes.

Frequently Asked Questions (FAQ):

  • Installer Issues: If installation rolls back, ensure installers are downloaded to desktop and run as Administrator. Use Microsoft Installer repair tool for MSI system failures.
  • Windows 11 Compatibility: SOS programs were designed for all versions of Windows including Windows 11. We use Industry standard Installshield (tm) Installer-Builder. While extensively tested, occasional issues may arise due to evolving security features and Common Operating Environments (COEs). IT support may be needed in locked-down COEs.
  • Running SNAP Without Installation: Enable SNAP plotting functionality by executing two commands for required files. Alternatively, extract all necessary SNAP files to a desktop folder for use without registry changes, utilizing Excel for basic plotting.
  • License Renewal Issues: For Ryder Scott clients encountering expired license messages, request a new license file via email to [email protected], including your Ryder Scott contact's name.

For more details on our security practices, please refer to our Privacy Policy.